- Seasonal clients: Some professions have a busy season and a slow season. We can help support you during those busy seasons; then turn your account "off" when your staff are able to manage the call volume coming in.
- Vacation accounts: We can be a backup to your business on an "as needed" basis. This may include:
- A receptionist being on vacation or out sick
- Staff all out on service calls so no one is available to answer the office phone
- Closing early due to bad weather
- Closing for a company picnic or meeting
- Overflow during business hours: Your phone provider can set your phone to automatically transfer to us if you get a spike in calls at any one time. This allows your callers to always be answered by a live person instead of going on hold or into a voice mail.
- Disaster Recovery: Do you need to have a plan in the event something affects your day to day operations? How will your customers get through to you if your facility has a major fire? How can you process calls if a tornado slammed your building? Our 24x7 staff can help as you focus on handling the catastrophe.