Industries Served
Medical Clinics & Hospitals
We have been answering for private offices, medical clinics, and hospitals for over 50 years. We understand that time is critical when reaching someone after hours, so we are very thorough in our follow up to someone "on call". Our operators go through annual HIPAA training, and our processes are HIPAA compliant, including encrypting e-mail messages or using special software to secure a text message to an "on call" provider.
Dental Offices
We have dental offices that have been clients for over 50 years. Our staff has played an integral part in their growth in the community as they established themselves and grew their business. We also work with regional organizations with multiple office locations who want consistency in how their calls are handled after hours.
Funeral Homes
We understand the sensitive nature of the calls that come to a funeral home. We show empathy to callers while professionally asking for the pertinent information our clients require. We verify that the funeral directors confirm messages for the time-sensitive calls and death calls that come in at all hours of the day or night.
Veterinarian Clinics/Hospitals
We provide services for clinics that offer not only small animal care, but to the clinics that provide large animal care that is critical to a working farm. We work with clients that treat the special needs of horses, and clients that provide a holistic approach to treating animals (acupuncture, chiropractic care etc).
